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Carla Balakgie, FASAE, CAE
President & CEO

Carla Balakgie, FASAE, CAE is President & CEO of NAMA. Founded in 1936, NAMA is the national trade association representing the $25 billion convenience services industry including vending, coffee service and foodservice management in the business and industry market. With more than 1000 member companies—including many of the world’s most recognized brands—NAMA provides advocacy, education, research and business development forums to its membership.

Prior to joining NAMA in December 2011, Carla served as Chief Executive Officer of the Electronic Transactions Association (ETA), a position she held for nine years. ETA is an international trade association representing companies that enable acceptance of electronic payments by merchants at the point of sale.

Previously, Carla served as Senior Vice President and COO of the National Association of College and University Business Officers (NACUBO), where she held management and executive roles during her 15-year tenure. She began her career in association management at the American Society of Association Executives (ASAE) following several years in commercial publishing.

Carla, a certified association executive (CAE) and a Fellow of the American Society of Association Executives, is the first woman to lead NAMA in its 82-year history. Ms. Balakgie is an active volunteer leader having served on numerous committees, task forces and governing boards of non-profit organizations. Currently she serves as a director for ABSI (ASAE Business Services, Inc.); Wnet (Women in Electronic Transactions) and WFF (Women’s Foodservice Forum).


Read Carla's InTouch Columns


Intouch Winter 17
Winter 2017
InTouch FALL 2017
Fall 2017
InTouch SUMMER 2017
Summer 2017




InTouch Spring 2017
Spring 2017
Intouch winter17cover
Winter 2017
Intouch Fall16cover
Fall 2016




Intouch Summer16cover
Summer 2016
Spring 2016
winter 2016
Winter 2016




fall 2015
Fall 2015
spring 2015
Summer 2015
winter 2016
Spring 2015




fall 2015Winter 2015



Video Highlights

Carla Balakgie - OneShow 2016 General Session Presentation


OneShow 2015 Media Coverage Snapshot


Association Newsmakers: Refreshing the image of your industry (


Carla Balakgie and Pete Tullio, OneShow 2015


"Cost of Calorie Labeling" interview with Fox Business


2013 OneShow State of the Industry Address


2012 OneShow State of the Industry Address


News Articles

Carla Balakgie makes front page news in her hometown paper, The Punxsutawney Spirit:


Click here to read Carla's interview with CokeSolutions:

CokeSolutions-Carla Part-1     CokeSolutions-Carla Future-of-Vending
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