NAMA

ABOUT NAMA

NAMA represents the $25 billion US convenience services industry. 

Contact NAMA

NAMA Offices

Headquarters

20 North Wacker Drive, Suite 3500
Chicago, IL 60606-3102
312.346.0370 t | 312.704.4140 f

Eastern Office

1530 Wilson Boulevard, Suite 720
Arlington, VA 22209
571.346.1901 t | 703.807.2006 f

Western Office

80 South Lake Avenue
Pasadena, CA 91101
626.229.0900 t | 626.229.0777 f

NAMA Staff

Fern Amado
Marketing Manager
312.291.7245 x245

Carla Balakgie, FASAE, CAE
President & CEO
312.346.0370

Jo Bradshaw
Membership Manager
312.346.0370 x227

Terri Bruce
Director, Foundation
312.291.7235

Eric Dell, JD, MBA
Senior Vice President, External Affairs
571.346.1902

Marilyn Dent
Manager, Federal Affairs & Events
571.317.0944

Kelly Doherty, MSJ
Director, Digital Media & Communications
312.291.7242

Jason Eberstein
Director, State and Federal Affairs
301.537.4114

Alexis Ewing
Accounting Clerk
312.291.7238 x225

Rori Ferensic
Director, Education & Credentialing
571.346.2111

Judy Gawczynski
Membership Director
312.346.0370 x256

Pam Gilbert
Director, Member Communities
571.346.1900

Gloria Gordils
Director of Finance
312.346.0370 x235

Deborah Lara
Manager, Member Communities
626.229.0900

Sandy Larson
Senior Director & Counsel, Government Affairs
626.229.0900

Eric Larson
Education Coordinator
571.348.1215

Jennifer Moodhe
Human Resources Director
312.291.7244

Roni Moore, MSJ
Vice President, Public Relations
312.346.0370 x239

Lindsey K. Nelson, CAE
Vice President, Programs & Services
312.346.0370 x224

Donna Rebeck, MBA, CPA, CAE
Vice President, Finance and Operations
312.346.0370 x237

Ushma J. Suvarnakar, MTA, CMP
Director, Meetings and Events
571.348.9898

Melissa Villegas
Senior Executive Assistant to the
President & CEO, Board Liaison
312.346.0370 x231

Of Counsel

Dr. Michael McCall
NAMA Endowed Professor of Hospitality Business
Director, The School of Hospitality Business
Eli Broad College of Business
Michigan State University

Dr. Michael Kasavana, NCE5
Endowed Professor Emeritus
517.353.9211