NAMA has all of your education and training needs!

NAMA offers many resources designed to help you excel in your organization and move forward in your career. We have created a host of tools designed to help you and your employees refine each and every aspect of your entire operation. We welcome you to explore the programs that fit your needs and the needs of your employees, to help your business grow and succeed.




The NAMA Show Call for Speakers

Shape the future of convenience services at our industry’s largest trade show in the nation! We are now accepting educational session proposals for The NAMA Show 2019 and we want to hear what you have in store. Submissions are due by November 16, 2018. Learn more and submit your ideas today.


Coffee, Tea & Water Call for Speakers

Are you ready to break out of the grind with the best and brightest minds in our industry? The deadline for CTW educational session proposals has passed, but we’re still excited to hear what you have in store for next year. The next call for speakers will open immediately after this year’s CTW in November.


NAMA Knowledge Center:

NAMA Knowledge Center’s suite of online offerings provides the just-in-time learning and continuing education you and your teams need to keep abreast of industry trends and remain current in the ever-changing convenience services landscape. Scroll down to explore the online programs that fit your needs and the needs of your employees as to help your business grow and succeed. For more information and to purchase, please click the title of any program that interests you. After purchasing, you can click the button below to complete your courses on NAMA Knowledge Center.

NAMA Knowledge Center is designed to be convenient, accessible anywhere at any time, relevant, and a way to grow your career in break-through areas. We look forward to what you will achieve and are ready to assist every step of the way.

Access to each online program expires 90 days after the purchase date, with the exception of NAMA Certified Executive, which expires after 365 days. Online programs must be purchased on the account of whoever will attend it, as each attendee needs a unique login associated with his/her name. Online programs cannot be purchased on behalf of a colleague using a different NAMA online account. Please enable pop-ups to access your courses. The below programs are entirely online.

Access Your Courses


Certification Programs

NAMA Certified Executive (NCE)NAMA Certified Executive

The NAMA Certified Executive (NCE) designation is awarded to professionals who demonstrate the commitment, knowledge, integrity and leadership characteristics that distinguish them in the convenience services industry. Be recognized by customers, prospects and peers as an outstanding professional!


Certified Coffee SpecialistCertified Coffee Specialist (CCS)

Certified Coffee Specialist (CCS) is the coffee service industry’s mark of distinction awarded by NAMA. This designation gives professionals who are actively involved in providing refreshment services the opportunity to take their skills and knowledge to the next level. Prove your coffee expertise and be recognized as an industry leader.



Essentials of Convenience ServicesEssentials of Convenience Services

This brand new course covers the industry’s most vital elements in an interactive and easy-to-navigate format. Course content is geared toward all professional levels — you will learn about important aspects of the industry, whether you’re just getting your start or moving into upper management. Take charge of your career today!


Mastering Micro MarketsMicro Markets

This course arms you with resources to aid in your success with micro markets. The Mastering Micro Markets manual lays out business guidelines for operators on all aspects of the channel, from daily activities to long-term growth. When you’re ready to prove your expertise, take the examination to earn the Micro Market Professional Certificate.


Route Driver TrainingRoute Driver Training

This online course trains your route drivers in aspects of the convenience services industry that pertain to their daily work activities. Users are provided with a handbook and five videos on the various topics covered. The course culminates with a certificate of completion.


Technician Training 1 Job FundamentalsTechnician Training

This online course equips your vending technicians with the skills needed in repairs, refrigeration and electronics, without travel expenses or time away from the job. These topics are detailed in the three levels that make up this course. Reduce customer complaints and equipment maintenance costs by enrolling your technicians today!



NAMA webinars offer members an easy and affordable way to learn about important topics ranging from general business to specific industry issues. Recordings of live webinars are available to purchase and watch later at your convenience. View NAMA Webinars


Upcoming Education Events:

Mastering Micro Markets

This newly designed half-day course is a must attend session for anyone interested in advancing their micro market(s). Attendees will get an insider’s view of the best practices for transforming a static breakroom into a dynamic workplace destination through micro market conversions and augmentations. Industry leaders will discuss the current state as well as the future of the industry, trends in marketing strategies, social media applications, cash and cashless payments systems and operating strategies to outline a path to successful micro market implementation. Next Program: April 23, 2019, Las Vegas, NV


Executive Development Program

The Executive Development Program is designed for aspiring leaders in all aspects of the business. The intensive 5-day course will help you think like a CEO and move your career to the next level. You’ll come away with a better understanding of the industry as well as tools for improving your leadership skills and advancing your career. This unique program provides a comprehensive look at current successful business practices in these industries, including the environment in which a vending, coffee service or foodservice management company operates, and the key functional areas of management. The NAMA Executive Development Program is taught by a group of MSU's most distinguished faculty, along with speakers with excellent knowledge of and backgrounds in the convenience services industries. Next program: October 21-25, 2018, East Lansing, MI


Coffee 101

This course the first step to becoming a coffee expert! It provides the skills necessary to fully understand coffee production, manufacturing, tasting and the single-serve evaluation process. Once is program is complete, you may sit for the Certified Coffee Specialist exam, offered online through NAMA Knowledge Center. Next Program: November 12-14, 2018, New Orleans, LA


All NAMA Events


The Value of Certification:

Industry certification programs provide many benefits, not only to the individuals who hold the certifications and microcredentials, but to employers, the industry as a whole, and to the public. Click here and learn about the many benefits of professional certifications and microcredentials.


For more information on any of these programs, contact the Education Department at

We look forward to helping you move your business forward!

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