NAMA's Technician Training Program is a comprehensive, online course that provides training to vending technicians in areas of job fundamentals, refrigeration and electrical/electronics to further develop the requirements of the position.  All materials and exams are offered online.  Successful completion of all three exams lead to a journeyman technician designation.

The program is divided into two levels:

Level I - Job Fundamentals ($80 members/ $180 nonmembers)

tech train_prog_patch_smAn introduction to the vending industry and vending machines. It covers how to be a professional technician; common hand tools; basic soldering techniques; machine moving; minor repairs and maintenance; coin mechanisms and bill validators; pressurized gas cylinders; sanitation fundamental and security practices.  After successful completion of an online exam, a certificate and an embroidered patch as a Vending Technician are awarded.

Level II - Refrigeration and Electrical/Electronics ($100 member/$200 nonmembers)

After completing Level I, the next level covers refrigeration and electrical/electronics for vending machines.  Refrigeration covers the science of refrigeration in 4 chapters, system components in 6 chapters and troubleshooting in 8 chapters.

cert jrnyman_tech_patch_smElectrical/Electronics covers basic electrical principles, Ohm's Law, wiring devices, switches and controls, coils, relays, solenoids, capacitors, transformers and rectifiers, resistors, electronics and semiconductors, electric motors, heaters, electrodes, electrical test equipment and trouble-shooting vending schematics. With successful completion of both refrigeration and electrical online exams, a certificate and Journeyman Technician patch is awarded.

Well trained, vending repair technicians will result in improved time per service call, fewer customer complaints and refunds, fewer repeat service calls,  lower equipment maintenance costs, improved employee morale and reduced employee turnover.

Enroll your technicians in this NAMA training program today.  For more information, contact the Education Department at

➤ Click here to register for the technician training program.

  1. Create a new account and make sure to indicate whether or not your company is a member at NAMA.
  2. Click on catalog in the upper right hand corner. Find the Technician Training and add it to cart.
  3. Check out by clicking the cart in the upper right hand corner.
  4. From there, you will have access to the course and the exam materials.
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