NAMA Webinar Series

 

Upcoming Webinars


4 Small Details to Improve the Micro Market Customer Experience and Increase Your Profit
Date: Tuesday, April 25th, 2018 at 2:00 PM ET

$39 for members
$79 for non-members

To register, click here.

Micro markets are retail environments—non-traditional but retail all the same. This webinar will provide tips for a better understanding of how to optimize product, position and profitability. Attendees will learn about the four key elements impacting top line revenue growth for physical retail and store performance:

  1. Driving more sales in your market
  2. Maximizing opportunities with educated product placement
  3. Delivering an in-market experience that resonates with your customer
  4. Personalizing the market experience

Join us to discover how you can get the most profitability out of your market space.

Speaker:

Greg WIlson Greg Wilson, Vice President of Customer Success, Avanti Markets
Greg has worked in the convenience and grocery industry for over fifteen years, gaining experience in brand flow, merchandising, product placement and logistics. As the Vice President of Customer Success for Avanti Markets, he is passionate about advancing the Avanti Operator Partnership and building new business opportunities for operators. In addition to customer service and account management, he is also drives sales and operator efficiency.

 


I Accept Payments – How do I Make Sure My Company Isn’t at Risk?
Date: Tuesday, May 22nd, 2018 at 2:00 PM ET

$39 for members
$79 for non-members

To register, click here.

Forget the technical jargon and fancy algorithms – the information in this webinar is targeted at operators interested in protecting their business from data breaches and cyberattacks, regardless of who’s at fault! This webinar will provide straight-forward information for protecting your company through secure data handling and electronic payments processing procedures. You will learn about the industry best practices to implement to ensure compliance with mandatory data security standards, providing you with the operational confidence in knowing your business and your customers’ data are protected.

Speakers:

Tammy Baker, VP, Engineering, USA Technologies
John Hickey, Success Consultant, Tech2Success

 

 

Archived Webinars


Millennial Food Purchasing Decisions and Current Trends in the Retail Landscape
Date: Tuesday, April 17th, 2018 at 2:00 PM ET

$39 for members
$79 for non-members

To access a video recording of this webinar, click here.

To access the report relating to discussed information, titled Food Purchase Decisions of Millennial Households Compared to Other Generations, please click here.

Do the purchasing decisions of Millennial households, headed by those born after 1980, differ significantly from the rest of the population? Evidence shows that Millennials exhibit a higher preference for convenience than do other generational cohorts when making food-at-home purchases, with the largest budget shares going to food categories dominated by ready-to-eat foods. This webinar will discuss this and other trends in Millennial households’ food purchasing preferences as well as provide background on how the food retail landscape is evolving over time.

Speakers:

Heather BaileyAnnemarie Kuhns, Economist, USDA
Annemarie is an economist with the USDA’s Economic Research Service. She forecasts retail food price inflation and provides analysis on current price trends. In addition, Annemarie researches topics relating to consumer’s food purchasing decisions and store format. Annemarie joined the Economic Research Service in June of 2013 after completing her master’s degree from Georgia State University. Prior to completing her degree, Annemarie worked as an economist with the Bureau of Labor Statistics on the Consumer Price Index and National Compensation Survey programs.

Heather BaileyMichelle Saksena, Economist, USDA
Michelle is an agricultural research economist with the USDA’s Economic Research Service. She researches topics in health economics, food demand and food prices. Michelle joined the Economic Research Service in September of 2014 after completing her PhD from The Ohio State University.

 


Are You Paying Your Employees Correctly?
Date: Tuesday, January 30th, 2018 at 2:00 PM ET

$39 for members
$79 for non-members

To access a video recording of this webinar, click here.

To purchase “The Essential Guide to Paying Your Employees”, click here.

This webinar will introduce the 2018 edition of “The Essential Guide to Paying Your Employees.” You will be provided with a detailed overview of the ins and outs of the very tricky wage and hour laws regarding properly paying your employees (including your route drivers with the Motor Carrier Exemption), as well as information on how to survive a Department of Labor audit, the new DOL regulations on white collar exemptions, and the heightened salary thresholds. Employers will not want to miss this very important session.

Speaker:
Heather Bailey, Partner, SmithAmundsen LLC

Heather BaileyHeather Bailey
For 16 years, Heather has concentrated her practice in employment and labor counseling and litigation. Her clients operate across the U.S. in many industries, including vending where Heather has been a NAMA Knowledge Source Partner for well-over a decade. A thought leader in the labor and employment industry, Heather regularly contributes to SmithAmundsen’s Labor & Employment Law Update, NAMA, Vending Times and Vending Market Watch quarterly publications.

 


Understanding Industry Data Security Standards
Date: Thursday, September 21st, 2017 at 3:00 PM ET

Complimentary for NAMA members
$99 for non-members

This webinar will be the first in a series providing information on Payment Card Industry (PCI) data security standards for the convenience services industry. Understanding PCI Compliance is imperative to reducing/eliminating vulnerability, threats to your systems and potential data breaches. This webinar will provide a use case illustration and best practices around data security, as well as tips on how to comply with PCI standards to minimize risk and protect your business.

Speakers:
Mike Kasavana, Ph.D., NCE5, CHTP
George Harrum, SVP, Network Operations, USA Technologies Inc.
John Reilly, President, Avanti Markets

To access a video recording of this webinar, click here.


U.S. Department of Labor New Overtime Pay Rules
Date:
Tuesday, November 15th at 2:00 PM ET

Description: Join Heather Bailey, NAMA Labor & Employment Knowledge Source Partner, for her second presentation of the U.S. Department of Labor's (DOL) recent Final Rule updating overtime regulations. The effective date of the final rule, December 1, 2016, is quickly approaching. This webinar will provide an overview of the information needed to assist you and your company in complying with the rule, and will feature an expanded Q&A session to address questions. This is a must-attend webinar for all NAMA member companies.

Speakers:
Heather Bailey
SmithAmundsen


Industry Payment Systems
Date:
Tuesday, October 18th at 2:00 PM ET

Description: There is probably nothing that enhances the consumer experience in vending, OCS, and micro-market operations more than offering flexibility in payment options. That being the case, which refreshment services transactions should be settled in cash or cashless payments? Which locations lend themselves best to payment strategies? What is the comparative cost of accepting cash, prepaid accounts, or credit/debit cards? This webinar will cover current and near future trends in payment systems along with an operator’s perspective in dealing with the challenges inherent with multiple forms of settlement. Don’t miss this program! It will help you gain a competitive advantage by leveraging payment technologies in ways you may not have thought impactful. This NAMA webinar offers a unique opportunity to interact with industry leaders in an informal setting.

Speakers:
Michael Kasavana, NAMA Endowed Professor Emeritus
Chuck Reed, Crane CPI, General Manager Vending Americas
Maeve Duska, USAT, Senior Vice President Sales and Marketing
Josh Rosenberg, Accent Food Services, President/CEO

To access a video recording of this webinar, click here.


Calorie Disclosure 101: Compliance Tips to Prepare for December 1st Deadline
Date:
Tuesday, October 25th at 2:00 PM ET

Brought to you by:
sponsor cal 101

Description: Join Eric Dell, NAMA Senior Vice President of Government Affairs, as he shares calorie disclosure compliance tips for the industry. This webinar will deliver valuable information that can save your bottom line and provide an open forum for participants to have compliance questions answered. The deadline for compliance -- December 1, 2016 -- is quickly approaching. This is a must-attend webinar for all NAMA member companies.

Speaker:
Eric Dell, Senior Vice President of Government Affairs

To access a video recording of this webinar, click here.


Guidance for Food Safety Compliance in Micro Markets
Date: Wednesday, June 29th at 1:00 PM CDT

Description: Join NAMA’s Health and Safety experts for a webinar on guidance and current recommendations for Food Safety Compliance in Micro Markets. This guidance, released by the Conference for Food Protection, is intended to help both regulatory authorities and the food industry as they navigate the review, approval and operation of unattended food establishments. Topics covered include: video surveillance requirements, necessary signage, maintenance, market location, packaging requirements and more. The webinar will also include a digital download of NAMA’s Food and Safety Compliance Guide.

Speakers:
Larry Eils, Health and Safety Knowledge Source Partner
Sandra Larson, Senior Director of Government Affairs

To access a video recording of this webinar, click here.


Websites: Your 24-Hour Lead Gen Tool in 3 Easy Steps
Date: Tuesday, July 19th at 1:00 PM CDT

Description: Even while you’re sleeping or on vacation, your website can be generating leads for you with the right tools:  a strong Call-to-Action, a value-added “deliverable,” effective Search Engine Optimization, as well as web copywriting techniques, graphic design and other efforts to maximize lead generation.  Plus, we’ll discuss how to successfully use digital marketing to turn those leads into paying customer!

Speaker:
John Healy, Healy Consulting & Communications Inc.

To access a video recording of this webinar, click here.


US Department of Labor New Exempt Regulations
Date:
Wednesday, July 27th at 1:00 PM CDT

Description: Join Heather Bailey, NAMA Labor & Employment Knowledge Source Partner, for an overview of the U.S. Department of Labor’s (DOL) recent Final Rule updating overtime regulations. The effective date of the final rule, December 1, 2016, is quickly approaching. This webinar will provide the education needed to assist you and your company in complying with the rule. This is a must-attend webinar for all NAMA member companies.

Speaker:
Heather Bailey, SmithAmundsen

To access a video recording of this webinar, click here.

 
 
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