Michael Kasavana, Ph.D
NAMA Endowed Professor
“Michael L. Kasavana, Ph.D., is the Emeritus NAMA Endowed Professor in Hospitality Business, The School of Hospitality Business at Michigan State University having retired from MSU after nearly four decades of teaching and research. He remains an active researcher and consultant, focusing on current and near future developments in hospitality-related technologies including: electronic commerce, self-service applications, property management systems, and transaction processing technology and created a series of instructional materials, industry manuals, application software, and certification programs.
Dr. Kasavana is engaged in innovative and creative solutions for online and offline, cash and cashless, physical and virtual data exchange, location-based services and digital media. He has conducted extensive research on the impact of technology on hospitality industry productivity, profitability, and competitive advantage and is credited with coining the phrases “V-Commerce”, “V-Engineering”, “Menu Engineering” and “Auto-Coursing.”
Dr. Kasavana was named the 2011 NAMA Industry Person of the Year and is a recipient of the MSU Distinguished Faculty Award. In addition, he was inducted into the HFTP International Technology Hall of Fame and was presented the Distinguished Lifetime Achievements Award from FS/TEC for foodservice technology innovation. He has authored, or co-authored, several books, including the industry best-selling texts Managing Front Office Operations (10th edition) and Managing Technology in the Hospitality Industry (8th edition).”