Please note that all cancellation requests must be made via e-mail to: elarson@namanow.org. A total refund of paid registration fees minus a $25 processing fee will apply to all cancellations. NAMA Knowledge Center course cancellations will only be processed if the course has not yet been accessed. Webinar cancellations will only be processed before the webinar takes place. No refunds are available after seven (7) days past registration.